"Setting The Table" by Danny Meyer is a compelling and insightful book that takes readers on a journey through the world of hospitality. Meyer, founder and CEO of Union Square Hospitality Group, shares his personal experiences and lessons learned as he built successful restaurants and businesses.
In this book, Meyer emphasizes the importance of creating a warm and inviting atmosphere for guests, while also prioritizing the needs of the employees. He discusses the significance of genuine hospitality and how it can set a business apart from its competitors.
Meyer also delves into the significance of hiring the right people and nurturing a strong company culture. He highlights the importance of teamwork, communication, and continuous improvement in order to provide exceptional service.
Furthermore, Meyer offers valuable insights into the art of leadership and the power of emotional intelligence. He provides practical advice on how to motivate and inspire a team, while also fostering a sense of ownership and empowerment.
Throughout the book, Meyer shares numerous anecdotes and real-life examples that illustrate his principles and philosophies. He provides readers with a comprehensive guide on how to create memorable dining experiences and build long-lasting relationships with customers.
"Setting The Table" is a must-read for anyone in the hospitality industry or those seeking to build a business based on exceptional service. Meyer's wisdom and genuine passion for hospitality shine through, making this book an invaluable resource for anyone looking to elevate their own business practices.